Select Page

— CRM For Web Designers—

 Best CRMs for Web Designers (and Developers!)

Discover how a CRM can transform your web design business


In the whirlwind of web design, where client revisions and project deadlines dance a never-ending tango, staying organized can feel like an impossible feat. A trusty Customer Relationship Management (CRM) software can be your secret weapon, transforming the client battlefield into a well-oiled design machine.

This comprehensive guide dives deep into the world of CRMs for web designers and developers, equipping you with the knowledge to manage client chaos, and unveil the best CRMs out there. Buckle up and get ready to simplify your workflow, strengthen client relationships, and watch your design business flourish.

What is a CRM and Why Do Web Designers Need It?

A CRM acts as your digital command center, centralizing all your client interactions, project details, and communication channels. Imagine a system that remembers every client quirk, project update, and invoice sent – that’s the magic of a CRM.

Here’s why a CRM is a web designer’s best friend:

  • Client Relationship Nirvana: Never lose track of a client or project again. CRMs store all client information, from contact details to communication history that allows you to foster better relationships with clients and prospects.
  • Project Management Powerhouse: Transform your workflow from scattered to stellar. You can do a lot within a one platform: create and assign tasks, track project progress, and meet deadlines with laser focus.
  • Communication Symphony: Say goodbye to email ping-pong. CRMs provide a central platform for all client communication, ensuring everyone is on the same page and updates are crystal clear.
  • Effortless Invoicing: Streamline your billing process with built-in invoicing features. Create and send invoices with ease, track payments, and get paid faster.
  • Data-Driven Decisions: Gain insights into your client interactions and project performance with reports and analytics the CRM provides to help you identify areas for improvement and grow your business strategically.


Top CRM Options for Web Designers

web design illustration

Now, let’s meet the champions in the CRM ring, each offering unique features to empower your web design mastery:


This user-friendly CRM boasts intuitive invoicing and project management tools, making it perfect for freelancers and small web design agencies. FreshBooks integrates seamlessly with popular design and accounting software, keeping your financial data centralized.

  • Pricing: Starts at $15 per month.

  • Reviews: FreshBooks is praised for its ease of use and excellent customer support.


Zoho CRM:

A comprehensive CRM solution ideal for web design teams of all sizes. Zoho offers robust features for lead management, sales automation, and project collaboration. Plus, it integrates with a vast array of third-party applications, extending its functionality.

  • Pricing: Free plan available, paid plans start at $12 per user per month.

  • Reviews: Zoho is admired for its scalability, powerful features, and affordability.


  • Dubsado: This CRM is built specifically for creative professionals like web designers. Dubsado excels at streamlining client proposals, contracts, and automated workflows, freeing you to focus on the design magic.

  • Pricing: Starts at $30 per month.

  • Reviews: Dubsado is a favorite among designers for its user-friendly interface and features tailored to creative workflows.


Salesforce Essentials:

sugarcrm home page

A CRM giant offering a feature-packed solution for larger web design agencies. Salesforce Essentials provides advanced lead management, sales automation, and reporting functionalities.

  • Pricing: Starts at $25 per user per month.

  • Reviews: Salesforce is lauded for its powerful features and scalability, but some users find the interface complex.


Choosing the Right CRM: Implementation and Support

Selecting the perfect CRM requires careful consideration. Here are some key factors to ponder:

  • Team Size and Needs: Consider if you need a simple solution for solo freelancing or a robust system for a growing agency.
  • Budget: CRM pricing models vary, so factor in your budget constraints.
  • Features: Align your needs with the CRM’s functionalities.
  • Ease of Use: A user-friendly interface is crucial for seamless adoption.
  • Implementation and Support: Look for CRMs offering easy setup and reliable customer support.


The Final Verdict: Unleashing the Power of a CRM

A CRM software is not just a fancy address book, it’s a strategic investment in the success of your web design business. By implementing a CRM, you’ll cultivate stronger client relationships, streamline workflows, and gain valuable insights to fuel your design endeavors. So, ditch the client chaos and embrace the organized bliss.

Ericson Da Silva.

Ericson has been Working on with CRM and Marketing Automation since 2013 with clients all over the US, UK, Switzerland, Norway, China and Spain. If you have any questions or you want someone to help you implement your CRM solution, you can book a FREE consultation here.