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— CRM for Non profit —

The Ultimate Guide to Non-Profit CRMs

Empower your non-profit with the right tools!

The lifeblood of any non-profit organization is its supporters. Cultivating relationships with donors, volunteers, and other interested parties is key to achieving your mission and securing lasting impact. But managing these relationships effectively can be a challenge if it is not completely organized. This is where a Customer Relationship Management (CRM) system specifically designed for non-profits comes in.

Select below and find the best fit for your sales team’s SUCCESS.

About CRM for Non-profit companies

How can it be used


Top features in a Non-profit CRM


best CRM options

CRM for Non-profit companies

CRM systems are used by many for-profit companies around the world. Similarly, a non-profit CRM acts as a centralized hub for storing and managing information about your donors, volunteers, grantmakers, and other key supporters.

Features to Look for in a Non-profit CRM

Look for options that include:

Grant Management Tools: Track grant applications, deadlines, and reporting requirements within the CRM.

Event Management Features: Simplify event registration, manage logistics, and track attendee engagement.

Volunteer Recruitment and Management: Utilize tools to recruit volunteers, schedule shifts, and track volunteer activity.

Donation Processing Integrations: Integrate your CRM with online donation platforms for a smooth giving experience.

Advanced Reporting and Analytics: Gain deeper insights into donor behavior and campaign performance with robust reporting tools.

Benefits of implementing a CRM system

Here’s how a non-profit CRM empowers your organization:

Deeper Donor Insights: Gain a comprehensive view of your supporter interactions, including past donations, volunteer hours, event attendance, and communication history. This allows you to personalize your outreach and stewardship efforts.

Enhanced Fundraising Efficiency:  Identify potential major donors, segment your supporter base for targeted campaigns, and streamline donation processing – all within your CRM.

Improved Volunteer Management:  Coordinate volunteer recruitment, track volunteer hours, and recognize their contributions seamlessly.

Stronger Communication:  Simplify email marketing, manage communication preferences, and personalize messages to resonate with each supporter.

Data-Driven Decision Making:  Generate insightful reports to analyze fundraising trends, track campaign performance, and measure the impact of your efforts.


How can a CRM can be used in a Non-profit?

Imagine a scenario where your non-profit is running a fundraising campaign for a new animal shelter. Here’s how a CRM can be instrumental:

Segment your donor base:  Identify animal lovers who have previously donated to animal welfare causes.

Personalized communications:  Send targeted emails with compelling stories about the impact of the new shelter.

Track campaign progress: Monitor donation trends and adjust outreach strategies as needed.

Maintain long-term relationships:  Steward donors with personalized thank you messages and keep them informed about the shelter’s progress.

Best CRM Software for a Manufacturing Business

 I can recommend some top contenders based on various factors:

  • Best for Small Businesses: Bloomerang is known for its user-friendly interface and affordability, making it a great fit for smaller non-profits.

  • Best for Mid-Market: Blackbaud Raiser’s Edge NXT caters to mid-sized organizations with its comprehensive features and powerful reporting capabilities.

  • Highest User Satisfaction: Givebutter boasts excellent user reviews, highlighting its intuitive design and focus on ease-of-use. They even offer a free plan for basic needs.

  • Best Free Option: Consider Givebutter’s free tier if your non-profit is just starting out and has limited budget. Keep in mind that free plans often have limitations in features or storage capacity.

Remember, the “best” CRM depends on your organization’s specific needs and resources. Consider factors like your budget, team size, desired functionalities, and the importance of user-friendliness. I recommend researching these options and potentially trying out free trial versions to see which one best suits your non-profit’s workflow.

Ericson Da Silva.

Ericson has been Working on with CRM and Marketing Automation since 2013 with clients all over the US, UK, Switzerland, Norway, China and Spain. If you have any questions or you want someone to help you implement your CRM solution, you can book a FREE consultation here.