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—Hubspot Dialer—

Boosting Sales Efficiency with HubSpot Dialer

Ways HubSpot Dialer Can Improve Sales Performance


In today’s digital age, effective communication is the cornerstone of building strong customer relationships and closing deals. But managing calls, keeping track of conversations, and gleaning valuable insights can be a time-consuming hassle. Here’s where HubSpot comes in.

What is HubSpot?

hubspot homepage

HubSpot is a tool that can help you with marketing and sales. It has many features to make reaching out to people easier. Even though it doesn’t have a built-in phone, it has ways to track calls and can work with other phone systems. This can help improve your sales and make it easier to find people online. HubSpot can make a big difference in how you call people and sell your products.

Understanding HubSpot Call Tracking and Calling Tools

hubspot call tracking

HubSpot offers a robust call tracking system that empowers you to:

  • Track Incoming and Outgoing Calls: Gain valuable insights into call volume, source (organic search, paid ads, website clicks), and duration. This allows you to identify your most effective marketing channels, optimize campaigns for better ROI, and understand which efforts are driving the most qualified leads.
  • Log Calls Automatically: Eliminate manual data entry by automatically logging calls within your HubSpot CRM. This ensures all call details, including caller ID, date, time, and duration, are readily available for your sales and marketing teams. Say goodbye to lost notes and scattered information!
  • Prioritize Calls with Context: See caller information and relevant contact details before answering, allowing you to prioritize calls and personalize your conversations. Imagine being able to greet a high-value lead by name and reference their recent website visit – that’s the power of contextual call tracking.

HubSpot Calling Tool: Mobility at Your Fingertips

For users with a paid Sales Hub or Service Hub subscription, the HubSpot Calling tool on the mobile app offers on-the-go convenience:

  • Make and Receive Calls with a HubSpot Number: Maintain a professional presence with a dedicated business number, even when using your mobile device. This not only fosters trust with potential customers but also keeps your personal number private.
  • Record Calls for Later Reference: Capture important details from every conversation for future reference and coaching purposes. Analyze successful calls to identify winning sales tactics and use recordings for onboarding new team members.

Unlocking the Power of Third-Party Dialer Integrations

HubSpot seamlessly integrates with various third-party dialer software, allowing you to leverage advanced features beyond core call tracking:

phoneburner dialer

PhoneBurner is a popular third-party dialer software that integrates seamlessly with HubSpot, specifically designed to supercharge your sales outreach efforts. Here’s how PhoneBurner complements HubSpot’s call management features:

  • Power Dialing: PhoneBurner excels at automating the dialing process. It automatically dials numbers from your HubSpot contact list, eliminating time wasted on manual dialing and allowing reps to focus on live conversations.

  • Advanced Call Workflows: PhoneBurner allows you to create pre-defined workflows for handling different call scenarios. For example, you can set up automated voicemail drops based on call outcomes or send one-click follow-up emails after successful conversations.

  • Increased Efficiency: By automating repetitive tasks like dialing and logging calls, PhoneBurner frees up valuable time for your sales reps. This allows them to connect with more leads, have more conversations, and ultimately close more deals.

  • Deeper Call Analytics: PhoneBurner provides detailed call analytics and reporting beyond what HubSpot offers on its own. This can include metrics like call abandonment rates, average handle time, and call recordings. Analyzing this data allows you to identify areas for improvement in your sales approach.

  • Seamless Data Integration: PhoneBurner integrates seamlessly with HubSpot, ensuring all call data is automatically synced and stored within your CRM. This eliminates the need for manual data entry and keeps your customer interaction data centralized.

  • Improved Sales Performance: With PhoneBurner’s features, your sales reps can connect with more qualified leads in less time, personalize conversations based on call outcomes, and close deals faster.

    Here’s an additional benefit to consider:

    Branded Caller ID: PhoneBurner allows you to use a branded caller ID, which can increase answer rates and build trust with potential customers who see your company name when you call.

Benefits of Utilizing HubSpot for Call Management

Integrating HubSpot with your call strategy offers a multitude of benefits:

  • Increased Efficiency: Save valuable time by automating call workflows, eliminating manual data entry, and streamlining communication processes.
  • Improved Sales Performance: Gain valuable call insights to personalize communication, prioritize leads, identify winning sales tactics, and ultimately close more deals.
  • Enhanced Data Management: Maintain a centralized hub for all call data within your CRM for seamless access and reporting. This eliminates data silos and ensures all customer interactions are readily available for your sales and marketing teams.
  • Stronger Customer Relationships: Respond to inquiries promptly, personalize communication, and demonstrate professionalism with a dedicated business number. By prioritizing every call, you can build trust and foster long-lasting customer relationships.
  • SEO Optimization: Optimized content about your call tracking and calling solutions can attract potential customers searching for these functionalities. Target relevant keywords like “HubSpot call tracking,” “HubSpot mobile calling,” and “third-party dialer integrations with HubSpot” to improve your website’s ranking in search engine results pages (SERPs).


By leveraging HubSpot’s call tracking, calling tool, and third-party dialer integrations, you can streamline your communication processes, gain valuable insights into customer behavior, improve sales rep performance, and ultimately close more deals

Ericson Da Silva.

Ericson has been Working on with CRM and Marketing Automation since 2013 with clients all over the US, UK, Switzerland, Norway, China and Spain. If you have any questions or you want someone to help you implement your CRM solution, you can book a FREE consultation here.