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— CRM For Google Workspace —

Google Workspace CRM Comparison Guide: Features & Reviews

Enhance your Google Workspace experience with the best CRMs

 Introduction

Google Workspace, formerly G Suite, is a powerhouse suite of productivity tools. However, for businesses seeking to elevate their customer relationship management (CRM) efforts, integrating a dedicated CRM software can be a game-changer. IWe’ll dig into the world of Google Workspace-friendly CRMs in this comprehensive guide, finding out why they’re important, the top CRM, and the critical factors to consider when choosing the perfect fit for your needs.

What is a Google Workspace CRM Software?

A Google Workspace CRM software goes beyond simply managing customer contacts. It seamlessly integrates with your existing Google Workspace tools, fostering a unified platform that empowers you to nurture leads, manage sales pipelines, and cultivate stronger customer relationships. Imagine effortlessly syncing your Gmail contacts with your CRM, scheduling meetings directly from your calendar, and collaborating with colleagues on client accounts – all within a familiar and interconnected workspace.

Why is it Important?

Juggling separate applications for email, calendars, and CRM functions can quickly become cumbersome and hinder your productivity.  A Google Workspace CRM bridges this gap, offering a centralized hub for all your customer relationship needs.

Best CRMs for Google Workspace

 

  • Zoho CRM:

Zoho CRM is a big name in the CRM market, offering a complete set of features that work perfectly with Google Workspace tools.  It’s great for managing your sales pipeline, with solid forecasting tools and visual dashboards to keep you on top of your deals.  Zoho CRM also has some great marketing automation features, so you can nurture leads with targeted email campaigns and personalized messages.

Pricing: Free plan for up to 3 users, with paid plans starting at $12 per user per month.

Features: Contact management, sales pipeline management, opportunity management, email marketing automation, reporting and analytics, integrations with various Google Workspace tools.

Implementation: Relatively straightforward setup process with extensive documentation and tutorials.

Support: Online knowledge base, community forum, and email support for free plan users, with live chat and phone support for paid plans.

Reviews: Zoho CRM is praised for its affordability, comprehensive feature set, and deep integration with Google Workspace. However, some users report a steeper learning curve compared to simpler CRMs.

  • Streak CRM:

Streak CRM is different because it integrates directly with your Gmail interface. This means you don’t have to switch between apps to manage your CRM data—you can do it right from your inbox. Streak is great for managing your deals. You can easily keep track of your deals with visual pipelines and drag-and-drop functionality. While it might not have as many features as some other options out there, Streak’s simplicity and tight integration with Gmail make it a great choice for teams that rely heavily on email communication.

Pricing: Free plan with limited features, with paid plans starting at $12 per user per month.

Features: Contact management, sales pipeline management, email tracking, task management, limited reporting.

Implementation: Extremely easy setup as it integrates directly within Gmail.

Support: Online knowledge base and email support.

Reviews: Streak CRM is lauded for its user-friendliness, tight Gmail integration, and affordability. However, some users find its feature set limiting compared to more comprehensive CRMs.

  • Freshsales:

Freshsales is a rising star in the CRM world, known for its intuitive interface and competitive pricing. It integrates seamlessly with Google Workspace tools and offers a robust suite of features to manage your sales pipeline, track customer interactions, and automate repetitive tasks. Freshsales also boasts strong social media management functionalities, making it a great option for businesses that leverage social media for customer engagement.

Pricing: Free plan for up to 10 users, with paid plans starting at $15 per user per month.

Features: Contact management, sales pipeline management, opportunity management, email marketing automation, social media management, reporting and analytics.

Implementation: Simple and intuitive setup process.

Support: Comprehensive online knowledge base and email support for free plan users, with live chat and phone support for paid plans.

Reviews: Freshsales is lauded for its user-friendliness, strong Google Workspace integration, and affordable pricing. However, some users report occasional bugs and limitations in advanced features compared to more established CRMs.

Ericson Da Silva.

Ericson has been Working on with CRM and Marketing Automation since 2013 with clients all over the US, UK, Switzerland, Norway, China and Spain. If you have any questions or you want someone to help you implement your CRM solution, you can book a FREE consultation here.